Book an Appointment
Frequently Asked Questions
Do you charge for appointments?
No, we do not charge for appointments. We believe that our customers should have the opportunity to explore our collections and discuss their needs with our experts without any additional charges. Our aim is to provide an exceptional shopping experience, and we welcome you to schedule an appointment with us at any time, free of charge.
How long does the typical appointment last?
A typical appointment with us lasts around 45 minutes. We understand that your time is valuable, and we strive to make the most out of your visit with us. During your appointment, our experts will provide you with personalised guidance and showcase our collections to help you find the perfect piece of jewellery that matches your style and preferences. If you require additional time, we will be happy to accommodate your needs to ensure that you have a fulfilling experience with us.
Do I need to bring anything with me to my appointment?
The answer to this question depends on the purpose of your appointment. If you are looking to sell a piece of jewellery, please remember to bring any relevant certification and the item itself to help us provide you with an accurate appraisal.
On the other hand, if you are interested in our bespoke custom jewellery services, we encourage you to bring in any sample designs or images that inspire you. This can help us to better understand your preferences and create a piece of jewellery that is unique and tailored to your individual style.
We understand that every appointment is different, so if you have any additional questions or concerns, please do not hesitate to get in touch with us. Our experts are always available to provide you with the guidance you need to make the most out of your visit with us.
Can I book an appointment in Hatton Garden?
Yes, you can book an appointment with us in Hatton Garden. Our flagship store, Beverley Hills Jewellers, is located in the heart of Hatton Garden and is open for appointments throughout the week. Our team of experts will be delighted to welcome you to our showroom and guide you through our collections of fine jewellery.
To book an appointment with us, please get in touch with our customer service team. They will be happy to arrange a suitable time for you to visit us and ensure that you have an enjoyable and memorable experience with us in Hatton Garden.
What if I need to reschedule my appointment?
If you need to reschedule your appointment, we understand that sometimes circumstances can change, and we are happy to accommodate your needs. To reschedule your appointment, you can do so easily by contacting us through one of the following methods:
- Online: You can reschedule your appointment by visiting our website and selecting the "Book an Appointment" option. From there, you can choose a new date and time that suits you best.
- Email: You can send us an email at firstname.lastname@example.org with your preferred reschedule date and time, and one of our representatives will get back to you promptly to confirm your appointment.
- Phone: You can also call us directly at 020 7405 4847 to speak with one of our customer service representatives, who will be happy to assist you in rescheduling your appointment.
We understand that your time is valuable, and we aim to provide you with the flexibility and convenience you need to make the most out of your visit with us. If you have any additional questions or concerns, please do not hesitate to get in touch with us. We look forward to welcoming you to our showroom soon.
Can I purchase online and get my piece delivered?
Yes, you can purchase your piece of jewellery online and have it delivered to your doorstep. Our online store at Beverley Hills Jewellers offers a wide range of fine jewellery collections, all available for purchase from the comfort of your own home, including the option to book an appointment to create bespoke custom pieces.
To place an order, simply browse our online store and select the piece of jewellery that catches your eye. You can then proceed to checkout and choose from a range of delivery options to suit your needs.
We take great care in ensuring that your jewellery is packaged securely and delivered safely to your address. If you have any questions or concerns about your delivery, please do not hesitate to get in touch with us. Our customer service team is always available to assist you with any queries you may have.
At Beverley Hills Jewellers, we are committed to providing you with a seamless and enjoyable shopping experience, both in-store and online. We look forward to helping you find your perfect piece of jewellery.